Request a cancellation

In this guide we will cover how to cancel your services. First a few things to remember

  1. Cancellations must be in 14 days PRIOR to the end of the billing cycle or you will be charged for the following month

  2. All cancellations are processed M-F 9am-5pm EST, if the 14 days end on a sat or sun, please request on the friday prior

  3. Fallout-Hosting will not refund payments due to failure to cancel prior to 14 days from the end of the billing period

  4. Do not open a ticket asking to cancel, it will NOT be processed

 

How to request a cancellation

  1. Log into Fallout-Hosting billing portal

  2. Click “Services” in the navbar and then click “My services”

  3. Select and click the service you want to cancel

  4. On the page that opens, look at the left hand Nav Bar and click “Request Cancellation”

  5. Fill in a reason and select when you want it canceled

 

If your service is not canceled by the end of the billing period it means you missed the cut of period and it will cancel at the end of the NEXT billing period

 

 

We are unable to cancel any PayPal subscriptions for you. Please follow the steps below to cancel a PayPal subscription:

  1. Log in to your PayPal account at www.paypal.com.
  2. Click the Settings icon next to "Log out." 


  3. Select Preapproved Payments under "Payment settings." 
     
  4. Select the merchant whose agreement you want to cancel... 


  5. ...and click the Cancel Subscription button. 


  6. Confirm your request to finalize the cancellation.

 

 

Was this answer helpful?

 Print this Article

Also Read

Refund Policy

As a general rule no refunds are allowed unless approved by management.